NHTSA Complaint #10822734 — 2010 BUICK ENCLAVE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10822734
Vehicle 2010 BUICK ENCLAVE
Component ENGINE
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WAS DRIVING AT 75 MPH AND MY ENGINE SHUT OFF; CAR BEGAN TO SLOW, FUEL DROPPED, POWER STEERING WENT OUT, BRAKES DIDN'T WORK. I WAS ABLE TO, THANKFULLY, GET TO THE SIDE OF THE ROAD SAFELY AND USE THE RUMBLE STRIPS TO SLOW ME DOWN. I TURNED THE CAR OFF AND 5 MIN. LATER TURNED IT ON AND WAS ABLE TO DRIVE TO A SAFE LOCATION. THIS IS A COMMON ISSUE AND ALL OF THESE CONDITIONS ARE RELATED TO THE "LIMITED WARRANTY PROTECTION" THAT GM ISSUED NOV. 2015 (14582). THIS IS A SAFETY HAZARD. MY CAR EXPERIENCED ALL THE OTHER CONDITION, MALFUNCTION INDICATOR LIGHT CAME ON MULTIPLE TIMES ( MAY, SEPT), WAS ISSUED A LETTER IN NOV. 2015 AND THEN THIS OCCURRED IN JAN. 2016. STIPULATION FOR THIS TO BE COVERED, UNDER 120K MILES OF 10 YEARS WHICHEVER FIRST. MY CAR EXPERIENCED INITIAL TROUBLES AT 110K IN MAY AND THIS POTENTIAL FATAL INCIDENT AT 125. ARGUING WITH GM OVER THIS. SHOULD BE A RECALL, NOT A LIMITED WARRANTY. SEEMS TO BE AN UNETHICAL COMPANY. DOES IT TAKE DEATH TO MAKE THIS RIGHT? THIS HAS OCCURRED COUNTLESSS TIMES- CHECK THE INTERNET, 100S OF CUSTOMERS HAVE REPORTED THIS. DOES THIS HAVE TO BE ANOTHER TOYOTA INCIDENT FOR GM TO RECOGNIZE THIS IS A RECALL NOT A LIMITED WARRANTY! I HAVE ALL PAPERWORK SHOWING THE ISSUES EXCEPT DEALER STATES SINCE THEY CAN'T REPLICATE, THEY NEED THE CHECK ENGINE LIGHT ON AND THE CAR TO BE UNDER 120K TO DETERMINE IF THEY SHOULD PAY. GM IS UNETHICAL!!!

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