NHTSA Complaint #10822655 — 2014 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO HESITATE AND THE VEHICLE STALLED. THE CONTACT PARKED, TURNED OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR FLAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, WHEN DRIVING IN COLD INCLEMENT WEATHER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE CHECK ENGINE WARNING LIGHT AND THE GLOW PLUG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 21,758.