NHTSA Complaint #10822361 — 2012 VOLKSWAGEN GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10822361
Vehicle	2012 VOLKSWAGEN GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 26, 2016
Date Filed	January 26, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I WAS ON MY WAY HOME FROM LONG TRIP AND HAVE CHECK ENGINE LIGHT COM ON AND DISAPPEARED BY SELF. I MADE APPOINTMENT FOR REGULAR 60K MAINTENANCE AND ADDRESSED LIGHT ISSUE AND DIRTY TAIL PIPE TO THE SAN TAN VW DEALER AND THEY RESPONSE WAS THAT "CAR IS DIESEL AND FOR DIESEL IS NORMAL TO SMOKE AND LIGHT WILL NOT COME AFTER SOFTWARE UPDATE. NOW AFTER WARRANTY EXPIRED I HAVE DIAGNOSIS THAT WHOLE EXHAUST SYSTEM NEEDS TO BE REPLACE (EXHAUST SYSTEM IS UNDER RECALL INVESTIGATION). ESTIMATE TO FIX EXHAUST IS $6000. VW OF AMERICA REFUSE TO FIX THE ISSUE, CAR IS NOW POLLUTING, SMOKING AND CAR IS NOT SAFE TO DRIVE.

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