NHTSA Complaint #10723863 — 2012 VOLKSWAGEN GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10723863
Vehicle	2012 VOLKSWAGEN GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 31, 2015
Date Filed	June 7, 2015
Mileage	31,508 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS DRIVING ON I-55 AT APPROX. 60MPH AND THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND THE VEHICLE WENT INTO LIMP MODE. PULLED OFF AT THE NEXT EXIT AND SHUT THE VEHICLE DOWN, AND WAITED A FEW MINUTES. AFTER TURNING THE VEHICLE BACK ON, THE 'CHECK ENGINE' LIGHT WAS ILLUMINATED, HOWEVER I WAS ABLE TO DRIVE HOME (APROX. 3 MILES). HAD VEHICLE TOWED TO DEALERSHIP THE FOLLOWING MORNING, WHERE THE DEALER INDICATED THE HIGH PRESSURE FUEL PUMP FOR THE DIRECT-RAIL FUEL INJECTION SYSTEM HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS WILL REQUIRE A REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP, AND THE ENTIRE FUEL SYSTEM, WHICH IS BEING COVERED BY THE MANUFACTURER UNDER THE DRIVETRAIN WARRANTY.

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#10544197 — September 18, 2013 — VEHICLE STALLED ON STREET AT STOP SIGN. WAS UNABLE TO RESTART THE CAR AFTER MULTIPLE ATTEMPTS. VEHICLE WAS REPAIRED; ...

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