NHTSA Complaint #10822269 — 2012 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10822269
Vehicle 2012 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 28,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

2012 JEEP WRANGLER HAVE HAD INTERMITTENT TROUBLE FOR WELL OVER A YEAR. TURN CAR OFF AND HEADLIGHTS STAY ON. FINALLY FIGURED OUT THAT IF I TURN THE CAR BACK ON AND ROLL FORWARD A LITTLE I CAN SOMETIMES TURN LIGHTS OFF. SAME PROBLEM TURNING THE HEADLIGHTS ON. ROLLING THE CAR A FEW INCHES USUALLY CORRECTED THE HEADLIGHTS. WINDSHIELD WIPERS WILL START ON THEIR OWN OR STOP DURING USE WITH NO WARNING. THIS BEGAN IN LATE 2014 BUT THE PROBLEM WAS SO INTERMITTANT WE COULD NOT DUPLICATE IT ON DEMAND UNTIL AUGUST 2015. THE DEALER REPLACED THE MULTI FUNCTION SWITCH AND WIRING HARNESS BUT BEFORE WE EVEN DROVE OUT OF THE PARKING LOT BOTH THE LIGHTS AND WINDSHIELD WIPERS WERE DOING THE SAME THING. THEY KEPT IT A FEW DAYS AND "SEALED THE CLUSTER". DIDN'T HAVE A PROBLEM FOR A FEW WEEKS AND THE CAR IS NOW 700 MILES AWAY AT SCHOOL WITH DAUGHTER. AROUND SEPT 2015 INTERMITTENT ISSUES AGAIN BUT NOT ABLE TO DUPLICATE AT DEALER. RECENTLY (JAN 2016) THE PROBLEMS ARE DAILY AND INCLUDE THE HEADLIGHTS GOING OUT EVERY TIME THE CAR MAKES A TURN AND THEN COME BACK ON A FEW SECONDS LATER. IN ADDITION THE TURN SIGNAL CUTS OFF. WINDSHIELD WIPERS HAVE A MIND OF THEIR OWN BUT THE LIGHTS ARE THE MOST DANGEROUS PROBLEM. NOW THAT THE PROBLEM IS CONSTANT IT'S GOING BACK TO A DEALER BUT BECAUSE THE CAR IS WITH DAUGHTER AWAY AT SCHOOL IT WILL BE A DIFFERENT DEALER. WE ARE UNCERTAIN ABOUT TAIL LIGHTS BECAUSE THIS OCCURS WHILE DRIVING AND INTERMITTENTLY BUT THE HEADLIGHTS AND TURN SIGNAL GOING OFF WHILE DRIVING THROUGH INTERSECTIONS HAS MADE THIS ISSUE A MAJOR ACCIDENT/INJURY RISK.

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