NHTSA Complaint #10822236 — 2016 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10822236
Vehicle	2016 ACURA MDX
Component	ELECTRICAL SYSTEM
Date of Incident	January 25, 2016
Date Filed	January 26, 2016
Mileage	8,264 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TWO DAYS AFTER GETTING OUR FIRST OIL CHANGE. THE CAR WOULDN'T START IN OUR GARAGE. THE SYSTEM FLASHED ON AND OFF RAPIDLY. A TECH CAME OUT AND JUMP STARTED THE ENGINE MANUALLY BECAUSE THE COMPUTER WOULDN'T START IT. I DROVE IT TO A SECOND ACURA DEALERSHIP AND THEY STATED THAT THE ONBOARD COMPUTER RANDOMLY SOUGHT OUT A SYSTEM UPDATE SO IT IMPACTED THE ENGINE. I ASKED WHAT CAUSED THIS ON A NEW 2016 MDX AND THEY COULDN'T EXPLAIN IT NOR COULD THEY PROMISE IT WOULDN'T HAPPEN AGAIN. IF THEY COULDN'T PREDICT WHEN THE COMPUTER DOES THIS, THEN WHAT'S TO STOP IT FROM DOING THIS WHILE THE CAR IS IN MOTION? THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. THANK YOU. *TR

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