NHTSA Complaint #10822018 — 2012 GMC ACADIA

PURCHASED A GMC ACADIA DENALI IN SEP 2015. HAD TO HAVE TRANSMISSION REPAIRED, STRUTS REPLACED IN NOV 2015. BEGAN HAVING PROBLEMS WITH STEERING LOCKING UP WHEN TURNING WHEEL HARD AND MAKING A LOUD WHINING SOUND AS WELL AS BURNING FLUID SMELL IN JAN 2016. TOOK VEHICLE TO DEALER AND WAS ADVISED BY SERVICE DEPARTMENT THAT THE POWER STEERING PUMP/MOTOR WAS LEAKING AND REQUIRES REPLACEMENT, AND THE RACK AND PINION IS BAD AND HAS TO BE REPLACED. FURTHER RESEARCH INDICATES THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND GM IS AWARE OF THE DEFECTIVE POWER STEERING PUMP/MOTOR AND RACK AND PINION. EVEN DEALER SERVICE TECHS ADVISED IT IS A VERY WELL KNOWN AND DOCUMENTED PROBLEM WITH THIS MODEL VEHICLE YET THE REPAIR IS NOT COVERED BY THE MANUFACTURER. THIS IS A VERY DANGEROUS CONDITION TO THE DRIVER OF THE VEHICLE AS WELL AS TO THE DRIVING PUBLIC AND PEDESTRIANS IN GENERAL. THERE IS AN OPEN CLASS ACTION LAWSUIT AS WELL. NHTSA SHOULD REQUIRE GM TO RECALL THESE VEHICLES AND MAKE THE REQUIRED REPAIRS AS TO PREVENT A CLEAR DANGER TO THE PUBLIC.