NHTSA Complaint #10821890 — 2009 DODGE RAM 3500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10821890
Vehicle	2009 DODGE RAM 3500
Component	AIR BAGS
Date of Incident	May 1, 2015
Date Filed	January 23, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES (R25/NHTSA 15V-313) THAT WAS TERMED AS AN "INTERIM NOTIFICATION LETTER" QUITE A FEW MONTHS AGO STATING THAT I WOULD BE NOTIFIED WHEN THE REPAIR PARTS BECOME AVAILABLE. TO DATE I HAVE NOT RECEIVED ANY FURTHER NOTICES ABOUT THE AVAILABILITY OF PARTS. I HAD A SIMILAR EXPERIENCE WITH THE LAST RECALL ON MY DODGE RAM 3500. IT APPEARS THAT FIAT CHRYSLER IS PURPOSEFULLY FAILING TO NOTIFY CONSUMERS OF PARTS AVAILABILITY. I BELIEVE THIS WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO FIND OUT WHY FIAT CHRYSLER HAS FAILED TO ADVISE CONSUMERS OF THE AVAILIBILTY OF PARTS. I CHECKED FIAT CHRYSLER'S WEB SITE A FEW MINUTES AGO AND IT STATES THAT PARTS ARE AVAILABLE SO I DON'T KNOW WHY I WAS NOT NOTIFIED BY THEM.

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