NHTSA Complaint #10821553 — 2015 FORD ESCAPE

I HAVE BEEN TO FORD 3 TIMES TRYING TO GET HELP WITH AN ABSURD AMOUNT OF ROAD NOISE COMING FROM MY 2015 ESCAPE. THIS HAS BECOME A RECENT ISSUE TO THE POINT WHERE THE BACK SEAT PASSENGER CANNOT MAKE OUT WHAT THE DRIVER OR FRONT SEAT PASSENGER ARE SAYING. AFTER MY 3 VISITS, FORD HAS DISMISSED THIS PROBLEM WITH LITTLE INTEREST. WHEN DRIVING YOU CAN FEEL AIR FROM THE ROAD AS YOU ARE IN THE VEHICLE. THIS IS A SAFETY HAZARD AS I AM WORRIED IF DEBRIS WERE TO HIT MY CAR OR IF I WERE TO GET IN AN ACCIDENT THERE COULD BE SERIOUS DAMAGE TO MYSELF OR MY PASSENGERS. I HAVE ALSO HAD ISSUES WITH MY TRUNKS LIFT GATE. IT FAILS TO LATCH REQUIRING ME TO EITHER DRIVE WITH IT UNLATCHED OR FIDDLE WITH IT UNTIL IT CLOSES. I HAVE ALSO STRUGGLED WITH THE DOORS LATCHING CLOSED WHICH HAVE RESULTED IN MY PASSENGERS OPENING AND CLOSING THE DOORS SEVERAL TIMES UNTIL THE SENSOR SAYS THEY ARE CLOSED. FOR A 2015 THIS SHOULD NOT BE HAPPENING AND I AM ASHAMED IN MYSELF FOR LEASING A CAR FROM SUCH A CARELESS COMPANY WHO LACKS CONCERN FOR ITS CONSUMERS.