NHTSA Complaint #10821235 — 2011 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10821235
Vehicle 2011 FORD EDGE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

AT APPROXIMATELY 73,000 MILES THE 'DOOR AJAR' WARNING LIGHT BEGAN COMING ON OCCASIONALLY EVEN THOUGH THE DOOR WAS SECURELY CLOSED. REOPENING THE DOOR AND SLAMMING IT SEEMED TO OVERCOME THE PROBLEM, BUT IT BECAME MORE FREQUENT. WHEN THIS HAPPENS, THE AUTO DOOR LOCKS DO NOT ENGAGE ONCE THE VEHICLE IS MOVING. THE DOME LIGHTS WOULD ALSO STAY ON AFTER EXITING THE VEHICLE. THERE IS A LIMIT SWITCH INTERNAL TO THE DOOR LATCH ASSEMBLY THAT SENSES THE DOOR LATCH POSITION AND TRIGGERS THE WARNING LIGHT. THIS COMPONENT CAN ONLY BE REPLACED BY REPLACING THE ENTIRE DOOR LATCH MODULE. THE REPAIR COST BY A DEALER IS PROHIBITIVELY EXPENSIVE FOR MANY PEOPLE ($500+). THOSE WHO CHOOSE NOT TO REPAIR IT WILL NOT BE ALERTED IF THEIR DOOR IS NOT LATCHED AS THE WARNING LIGHT WILL BE ON ALL THE TIME.

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