NHTSA Complaint #10820961 — 2013 BUICK REGAL

TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING IN A PARKING AREA TO APPROACH AND ENTER A PARKING SPACE AT 5 MPH, THE CONTACT'S VEHICLE INDEPENDENTLY SURGED WITH A HIGH RATE OF SPEED ABOVE 60 MPH AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL FOR AN EXTENDED PERIOD OF TIME TO TRY TO STOP THE VEHICLE. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE EXTENSIVE BODY DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,738. ....UPDATED 03-31-16 *BF UPDATED 05/21/18*JB *CN