NHTSA Complaint #10820907 — 2007 FORD EXPLORER

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER AND THE VEHICLE VIBRATED EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS AND REMAINED AT THE DEALER FOR TWO CONSECUTIVE WEEKS EACH TIME. THE EIGHT ENGINE COILS WERE REPLACED A TOTAL OF THIRTY TIMES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES, WHO REPLACED MORE THAN ONE ENGINE COIL EACH VISIT WITH AN AFTERMARKET PART. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.