NHTSA Complaint #11233749 — 2007 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11233749
Vehicle	2007 FORD EXPLORER
Component	ENGINE
Date of Incident	July 21, 2019
Date Filed	July 22, 2019
Mileage	74,424 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WE WERE DRIVING HOME AT APPROXIMATELY 45 MPH AND THE ENGINE SHUTS OFF. NO ENGINE, NO STEERING, ETC. MY HUSBAND WAS REDUCING SPEED (45 TO 35) USING THE CRUISE CONTROL ON THE STEERING WHEEL. EVERY LIGHT ON THE DASHBOARD LIT UP, ENGINE, WRENCH. OIL CAN. THIS IS THE THIRD TIME THIS HAS HAPPENED. WE TOOK IT IN FOR DIAGNOSTICS TWICE (ONCE TO AN INDEPENDENT REPAIR FACILITY AND ONCE TO A DEALERSHIP). BOTH SAID THEY DIDN'T FIND ANY ERROR CODES. THE ABS TONE RING WAS REPLACED AND A NEW BATTERY WAS INSTALLED. THESE REPAIRS DID NOT FIX THE PROBLEM. THIS IS DANGEROUS!!! SO FAR THIS HAS COST US $465.00. I WILL BE MAKING ANOTHER APPOINTMENT WITH THE DEALERSHIP TODAY.

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