NHTSA Complaint #10820636 — 2011 FORD FUSION

I STARTED MY VEHICLE AND LET IT WARM UP A COUPLE OF MINUTES BEFORE I LEFT MY JOB ON COLD NIGHT. WHEN I BACKED OUT OF MY SPOT AND WENT FORWARD MY SERVICE POWER STEERING MESSAGE CAME ON AND THEN SERVICE ADVANCED TRACK CAME ON. WHEN I STOPPED AT THE LIGHT TO TURN I NOTICED THAT I HAD NO POWER STEERING. I SEEN ONLINE THAT THERE WAS A RECALL FOR THIS ISSUE. I CALLED MY LOCAL DEALERSHIP AND WAS INFORMED MY VEHICLE WAS NOT LISTED IN THIS RECALL. I THEN CALLED FORD MOTOR CO. AND NEITHER PARTY COULD TELL ME WHY MY VEHICLE WAS NOT LISTED IN THIS RECALL WHEN IT WAS INDEED A 2011 FORD FUSION WITHOUT A 3.5 AND HAD THE STEERING ISSUE AS DESCRIBED IN THE RECALL. NOT HAVING POWER STEERING ALL AT ONCE WITH NO PRIOR WARNING CAN BE A VERY DANGEROUS THING. LUCKILY IN MY CASE IT WAS NOT A BUSY INTERSECTION AT THAT TIME. I DON'T UNDERSTAND WHY MINE OR OTHER VEHICLES WITH THE SAME ISSUE AND POSSIBLY THE SAME PART IS FAILING YET NOT COVERED UNDER FORDS RECALL 15S18.