NHTSA Complaint #10820419 — 2004 SATURN VUE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10820419
Vehicle	2004 SATURN VUE
Component	POWER TRAIN
Date of Incident	May 13, 2015
Date Filed	January 15, 2016
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I RECENTLY EXPERIENCED A TRANSMISSION VIBRATION OR SHAKING MOTION (JUDDER OR SHUDDER) WHILE DRIVING AT SPEEDS BETWEEN 20 AND 45 MPH. GM HAS ISSUED CUSTOMER SATISFACTION PROGRAM RECALL 10285 - V2386 IN FEBRUARY 2001 FOR THIS EXACT SAME PROBLEM BUT IT ONLY COVERS 2005, 2006 AND 2007 VUES. THE RECALL REPROGRAMS THE POWER TRAIN CONTROL MODULE TO CORRECT THE PROBLEM. THE EXACT SAME ENGINE/TRANSMISSION IS USED IN THE 2004, 2005, 2006, AND 2007 VUES YET GM HAS CHOSEN TO IGNORE 2004 VUE OWNERS WITH THE PROBLEM. THE 2004 SATURN VUE WITH THE HONDA SUPPLIED ENGINE/AUTO TRANSMISSION HAS THIS PROBLEM AND GM NEEDS TO REPROGRAM THE 2004 POWER TRAIN CONTROL MODULE AS THEY HAVE DONE WITH THE OTHER MODEL YEARS.

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