NHTSA Complaint #10820368 — 2007 CHEVROLET AVALANCHE

DASH CRACKED WITH 3 LARGE CRACKS AT 30,000 MILES AND CHROME TRIM ON DOOR HANDLES ALSO PEELED WITH SHARP EDGES. BOTH WERE REPLACED BY DEALER AND CRACKED AGAIN WITH < 10,000 ADDITIONAL MILES GM REFUSED TO REPLACE UNLESS I PAID 1/2 THE COST OF $1200 SO NEVER GOT FIXED. THIS HAS HAPPENED TO THOUSANDS OF OTHERS AND GM SHOULD BE RESPONSIBLE FOR DEFECTS. I WORKED FOR GM AND SOMEONE TOLD ME THEY WERE USING TOO MUCH TORQUE WHEN THE DASHES WERE INSTALLED BUT GM WILL NOT ACCEPT RESPONSIBILITY. I FEEL IT IS A SAFETY ISSUE AS FAR AS THE AIRBAGS MIGHT GO OFF ACCIDENTALLY WHILE DRIVING OR NOT IN THE EVENT OF AN ACCIDENT!