NHTSA Complaint #10820353 — 2007 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	10820353
Vehicle	2007 TOYOTA RAV4
Component	STEERING
Date of Incident	December 30, 2015
Date Filed	January 14, 2016
Mileage	128,671 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

LOUD CLUNKING NOISE WHEN TURNING LEFT OR RIGHT AND WHILE BACKING OUT OF DRIVEWAY NEAR THE STEERING WHEEL. I PURCHASED THIS VEHICLE IN 2007 AND WITHIN 2 YEARS (~30000 MILES) THE SAME ISSUE HAD OCCURRED AND TOYOTA DEALER REPLACED THE PART UNDER WARRANTY. WITHIN 6 YEARS OF THE FIRST OCCURRENCE I AM FACING THE SAME ISSUE AGAIN. I HAVE REACHED OUT TO TOYOTA FOR A FREE REPAIR BUT TOYOTA HAS REFUSED TO REPLACE THE PART UNDER PRODUCT DEFECT. THIS IS A PRODUCT DEFECT AND ALSO A SAFETY ISSUE AND HENCE TOYOTA SHOULD MAKE A NATIONAL RECALL.

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