NHTSA Complaint #10820066 — 2007 BMW 328I

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT AFTER THE VEHICLE WAS IN THE PARK POSITION, THE STEERING LOCK SYSTEM FAILED TO ACTIVATE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD OF THE VEHICLE. AFTER THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE CRANK SHAFT. THE CONTACT ALSO MENTIONED THAT THE SERPENTINE BELT FRACTURED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK FAILED AND THAT THE STEERING LOCK MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED DUE TO THE DEALER NOT BEING GRANTED APPROVAL FOR THE REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.