NHTSA Complaint #10819927 — 2012 HYUNDAI VELOSTER

CAR OFTEN FAILS TO START WHEN TURNING THE IGNITION KEY. THE LIGHTS, AND RADIO TURN ON WHEN THE IGNITION KEY IS IN, BUT WHEN I TURN THE KEY TO START I HEAR A CLICK AND THE CAR IS DEAD. IF I REPEAT THIS SEVERAL TIMES THE CAR MAY START NORMALLY. THE PROBLEM STATED SEVERAL WEEKS AGO. I HAVE GONE TO THE DEALER TWICE. THE FIRST TIME THEY CLAIMED IT WAS THE BATTERY. THEY CHANGED THE BATTERY (IT COST ME $100). THIS SOLVED THE PROBLEM FOR 2-3 DAYS (OR PERHAPS IT WAS THE WARMER WEATHER, SEE BELOW). A WEEK LATER THE PROBLEM CAME BACK AND THE ENGINE LIGHT CAME ON. THEY REPLACED THE OXYGEN SENSOR. THIS FIXED THE ENGINE LIGHT ISSUE. THE CAR WAS OK FOR A DAY. THE PROBLEM WITH FAILING START IS BACK AND IT IS GETTING WORST. YESTERDAY IT TOOK ME 5 MINUTES IN THE MORNING AND 25 MINUTES AT NIGHT TO START THE CAR. I GOT THE FEELING THAT THE PROBLEM WORSENS IN COLD WEATHER (I TOLD THAT TO THE DEALER THE FIRST TIME I BROUGHT IT IN, BUT THEY JUST IGNORED ME). EACH TIME I TOOK IT TO THE DEALER THE WHETHER HAPPENED TO BE WARMER (ABOVE 0 CELSIUS). LAST COUPLE OF DAYS THE TEMPERATURE WAS BELOW -3 CELSIUS. YESTERDAY I PARKED THE CAR INSIDE MY GARAGE. THIS MORNING, WITH A TEMPERATURE +4 CELSIUS IN MY GARAGE, THE CAR STARTED AT THE FIRST TRY. I WAITED 10 MINUTES AND TRIED AGAIN AND THE CAR AGAIN STARTED AT THE FIRST TRY. I WILL GO TO THE DEALER AGAIN THIS WEEKEND. I TRIED DIFFERENT WAYS OF STARTING THE CAR WITH NO SUCCESS (1-CLUTCH ENGAGED AND FIRST, 2-CLUTCH ENGAGED AND NEUTRAL, 3-NEUTRAL AND NO CLUTCH, 3-DIFFERENT VARIATIONS OF RADION ON/OFF, AS WELL AS HEATER FAN ON, OR OFF. THE FOLLOWING MAY HAVE BEEN THERE ALWAYS BUT NOW I NOTICE SINCE I AM MORE AWARE OF CAR SOUNDS. THERE IS A BEEPING SOUND WHEN I ENTER THE KEY AND TURN THE DASHBOARD ON. THAT BEEPING SOUND LAST FOR ABOUT 10 SECONDS AND ENDS WITH A CLICK. THE SAME HAPPENS AFTER THE CAR ENGINE IS TURN OFF.