NHTSA Complaint #10819801 — 2009 NISSAN MAXIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10819801
Vehicle	2009 NISSAN MAXIMA
Component	ELECTRICAL SYSTEM
Date of Incident	January 4, 2016
Date Filed	January 12, 2016
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHEN TRYING TO START THE CAR, IT FAILS TO START. STEERING HAS FAILED, NOT ALLOWING THE CAR TO START. THIS ISSUE HAS APPEARED TWICE ON MY CAR IN 7 DAYS. THANKS TO YOUTUBE.COM I HAVE BEEN ABLE TO LIMP MY WAY. I TOOK THE CAR TO MY LOCAL NISSAN DEALER, AND THE DIAGNOSIS WAS DETERMINED THAT STEERING LOCK HAS FAILED. THEY TOLD ME THAT THAT WITH PARTS AND LABOR IT WOULD BE $1,500. I RESEARCHED THIS ISSUE ONLINE AND FOUND PAGES AND PAGES OF ONLINE FORUMS WITH PEOPLE COMPLAINING ABOUT THIS ISSUE. I CALLED 1-800-NISSAN THEY REVIEWED THE CASE AND OFFERED ME NOTHING IN RETURN. NISSAN KNOWS THIS IS AN ISSUE; IT SHOULD BE A RECALL; HOWEVER, THEY ARE DOING NOTHING TO RECTIFY THE PROBLEM. NISSAN PLEASE FIX THIS PROBLEM.

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