NHTSA Complaint #10819473 — 2014 JEEP CHEROKEE

COMPOSITE MATERIAL THAT MAKES UP THESE WINDSHIELD WIPER SPRAYER NOZZELS MUST BE DEFECTIVE, AS THEY BUSTED DURING FREEZING WEATHER. WHILE MAKING A THANKSGIVING TRIP TO THE MOUNTAINS MY JEEP WAS SUBJECT TO FREEZING WEATHER DURING THE NIGHT. I ALLWAYS KEEP APPROVED WINDOW WHIPER SOLUTION (NOT WATER) IN THE WIPER RESERVOIR. HOWEVER, THESE NOZZELS WERE NOT ABLE TO STAND UP TO THE FREEZING CONDITIONS AND THEREFORE BUSTED. THE DEALER CLAIMS THAT IT IS MY FAULT THAT SOMEONE (DON'T KNOW WHO) PUT WATER IN MY WIPER RESERVOIR AND THEREFORE IT IS MY FAULT! THE DEALER SAYS THAT HE WILL FIX THE PROBLE FOR ABOUT $200.00, PARTS AND LABOR. WELL GREAT!,...(NOT!) SO,...WHAT HAPPENS THE NEXT TIME I GO TO THE MOUNTAINS??? I BELIEVE THAT THE COMPOSITE MATERIAL (PLASTIC) IS DEFECTIVE FOR THIS VEHICLE AND WOULD LIKE CHRYSLER JEEP TO REPLACE FOR FREE.