NHTSA Complaint #10819057 — 2013 RAM 1500

TRUCK SHUT OFF WHILE DRIVING ON THE INTERSTATE. THERE WAS A MESSAGE ON THE DASH STATING "WRONG KEY FOB". I HAD AN OCCASION WHEN I FIRST GOT THE TRUCK WHERE THE IGNITION KEY WAS NO LONGER RECONIZED AND WOULD NOT START THE TRUCK. AT THIS TIME, THE TRUCK WAS STILL UNDER THE FACTORY WARRANTY AND A NEW KEY WAS GIVEN TO ME SO I HAD TWO WORKING IGNITION KEYS. I WAS A LITTLE UNEASY OF ONLY HAVING ONE KEY ON ME AND FOR THE NEXT SEVERAL MONTHS, ALWAYS HAD A SPARE IGNITION KEY ON ME. WHILE DRIVING LAST WEEK, THE TRUCK SHUT OFF, FLASHED THE WRONG KEY FOB MESSAGE, AND I PULLED TO THE SIDE OF THE INTERSTATE. I TRIED USING MY SPARE KEY, AND THE TRUCK STARTED RIGHT UP AND DROVE NORMALLY. THE ORIGINAL KEY I WAS USING NO LONGER WORKS, AND I WILL HAVE TO GO TO THE DEALER TO PURCHASE A NEW ONE. THE DEALER TELLS ME THIS IS NOT UNCOMMON AND THAT THEY HAVE TO PROGRAM NEW KEYS EVERYDAY. THERE IS AN OBVIOUS FAULT WITH THE SENTRY SYSTEM THEY ARE USING AND I HOPE THEY CAN ISSUE A RECALL BEFORE SOMEONE IS KILLED.