NHTSA Complaint #10818945 — 2006 MERCURY MARINER HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10818945
Vehicle	2006 MERCURY MARINER HYBRID
Component	POWER TRAIN
Date of Incident	December 31, 2006
Date Filed	January 8, 2016
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON DECEMBER 30, 2006 MY CAR STALLED AND THE DASH ERROR MESSAGE REFERRED TO A MECP PUMP. I HAD THAT PART REPLACED WITH AN AMAZON PART BEFORE THE RECALL, IT IS ALSO FAULTY.THE SAFETY RECALL IS, 142S19, FROM FORD. CARS STALL BECAUSE OF A FAULTY MECP PART. I TRIED HAVING THE PART REPLACED BY A FORD DEALER. THE DEALER REFUSED AND TO MAKE MATTERS WORSE THEY POSTED ONLINE THAT THEY MADE THE REPLACEMENT. THAT IS A LIE. FORD CUSTOMER TRIED TO GET THE DEALER TO COOPERATE BUT THEY TOLD THEY CANNOT MAKE A DEALER HONOR A RECALL. PLEASE HELP.

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