NHTSA Complaint #10818514 — 2012 FORD FOCUS

POWTER TRAIN TCM MODULE; REPLACED ON 8/4/15 WITH 49427 MILES. VEHICLE WOULD NOT SHIFT OUT OF GEAR. ALONG WITH HESITATION WHILE DRIVING IN RESIDENTIAL AREA. VEHICLE WAS BROUGHT TO FORD DEALERSHIP AND THE TCM WAS FOUND DEFECTIVE. MODULE WAS REPLACED AND PROGRAMMED TO LATEST "STANDARDS" .ON 1/4/2015 POWER TRAIN TCM MODULE REPLACED WITH 55488 MILES. CAR WORKED FINE THE DAY PRIOR THEN WOULD NOT START THE FOLLOWING MORNING IN GARAGE. REMOVED BATTERY AND HAD IT TESTED AT AUTO STORE AND IT TESTED GOOD. VEHICLE HAD TO BE JUMPED TO START. THEN WARNING CAME ON DASH SHOWED TRANSMISSION FAILURE HAVE SERVICE. BROUGHT VEHICLE TO FORD DEALERSHIP AND FOUND THAT TCM MODULE WAS BAD. SERVICE DEPT ALSO STATED THAT THE BATTERY WOULD HAVE TO BE REPLACED DUE TO BAD CELL. THE BATTERY WAS TESTED EARLIER IN THE WEEK AND FOUND TO BE PROPERLY CHARGED. OK'D THE BATTERY REPLACEMENT THEN WAS NOTIFIED THE STARTER WAS NOW BAD. SERVICE ATTENDANT DID NOT DIRECTLY ADMIT TO THE TCM MODULE CAUSING THESE OTHER ISSUES BUT ADVISED TO KEEP ALL RECEIPTS DUE TO CLASS ACTION AGAINST FORD. ATTENDANT ALSO STATED THAT SOME VEHICLES HAVE HAD THE TCM REPLACED 3-5 TIMES. WARRANTY HAS ONLY BEEN EXTENDED TO 100,00 MILES