NHTSA Complaint #10818271 — 2016 SUBARU FORESTER

CAR HAS 11,000 MILES, AUTOMATIC TRANSMISSION. WHILE DRIVING STRAIGHT ON A HIGHWAY USING THE CRUISE CONTROL SET AT 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ON (FEET NOT TOUCHING THE GAS PEDAL OR BRAKE) THE CAR ENGINE RPM'S BEGAN INCREASING TILL IT REACHED THE REV LIMITER. AT THE SAME TIME THE ENGINE RPM BEGAN REVVING HIGH, THE CAR BEGAN TO COAST AS IF IT WAS IN NEUTRAL. BUT THE GEAR SHIFT REMAINED IN DRIVE. AFTER A FEW SECONDS OF THE ENGINE REVVING AS HIGH AS IT COULD, THE ENGINE SHUT OFF AND I WAS ABLE TO GET THE CAR STOPPED. I HAD TO PUT MY HAZARDS ON AND STEER OFF TO THE SHOULDER TO AVOID GETTING HIT FROM BEHIND. THIS HAS HAPPENED TO ME TWICE. FIRST TIME 10/8/15 THE CAR WOULD NOT START AFTER I COASTED TO A STOP AND HAD TO HAVE IT TOWED TO THE SUBARU DEALER. THEY HOOKED THE CAR UP TO THEIR COMPUTER FOR A DIAGNOSTIC TEST AND FOUND NO ERROR CODES. SECOND TIME THIS HAPPENED TO ME ON 1/2/16 AFTER STOPPING ON THE SHOULDER I WAS ABLE TO RESTART THE CAR AND DRIVE HOME WITHOUT USING CRUISE CONTROL. THE CAR IS GOING BACK TO THE DEALER FOR ANOTHER TEST THIS FRIDAY 1/8/16. THIS WHOLE PROCESS PROBABLY TAKES ABOUT 30 SECOND OR SO. BUT ITS VERY DANGEROUS. ITS ALMOST AS IF THE TRANSMISSION IS SOME HOW NOT ENGAGED. SINCE THE CRUISE IS SET AT 65 MPH IT TRIES TO INCREASES ENGINE RPM TO MAINTAIN 65 MPH SPEED BUT THE TRANSMISSION IS NOT ENGAGED SO CAR DOES NOT ACCELERATE. CRUISE SEES CAR SLOWING DOWN SO SPEEDS UP THE ENGINE TO COMPENSATE. CARS STILL DOESN'T SPEED UP. EVENTUALLY ENGINE RPM MAXES OUT FOR A FEW SECONDS AND TURNS ITSELF OFF. I FEEL LIKE THE PROBLEM LIES WITH THE TRANSMISSION MOST LIKELY OR POSSIBLY THE CRUISE CONTROL. I ALSO NOTICE WHEN PULLING OUT OF A PARKING SPACE GOING FROM REVERSE TO DRIVE IT TAKES ABOUT 5 SECONDS FOR THE TRANSMISSION TO ENGAGE. TO THE POINT THAT I ROLL BACK A FEW FEET.