NHTSA Complaint #10817761 — 2015 CADILLAC ESCALADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10817761
Vehicle	2015 CADILLAC ESCALADE
Component	ENGINE
Date of Incident	November 4, 2015
Date Filed	January 5, 2016
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

ENGINE NOISE AND VIBRATION ON COLD START. VERY LOUD GRINDING NOISE COMING FROM ENGINE. HAD IT LOOKED AT 2 TIMES. DEALER SERVICE MANGER JIMMIE STATES ITS NORMAL. THEY ALL MAKE THAT NOISE. I AM 54 YEARS OLD OWNED MORE THAN 15 CARS IN MY LIFE . THIS IS NOT NORMAL. THEY DO NOT WANT TO FIX IT.

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