NHTSA Complaint #10817743 — 2008 FORD ESCAPE

ON DECEMBER 11, 2015 I HAD TAKEN MY 2008 FORD ESCAPE TO DEALER FOR THE 14S05 RECALL BEING THAT TWO DAYS BEFORE MY POWER STEERING HAD LOCKED UP. THEY DID THE SOFTWARE UPDATE NOW ON DECEMBER 31, 2015 I HAVE NO POWER STEERING AT ALL. TOOK IT BACK TO DEALER SAID TORQUE SENSOR WENT OUT AND IS NOT PART OF RECALL. ITS PRETTY UNSAFE THAT THEY RECALL THIS PART BUT WONT HONOR TO FIX IT WHEN THEY KNOW ITS A PROBLEM WITH ALL THESE VEHICLES BETWEEN 2008-2011. WHY SEND A RECALL LETTER IF THE DEALER ISN'T GOING TO FIX THE PROBLEM AND EXPECT YOU TO PAY PUT OF POCKET FOR SOMETHING THEY KNOW IS BEING RECALLED?? MAKES ME VERY UPSET AND UNHAPPY WITH FORD AND THEIR VEHICLES IF THEY CAN'T MAKE THEM SAFE FOR PEOPLE TO DRIVE, THEY ARE PICKING THE CHEAPEST WAY TO FIX THE PROBLEM WITH JUST THE SOFTWARE UPDATE WHEN THE ISSUE IS MORE TO DO WITH THE TORQUE SENSOR IN THE VEHICLES. PEOPLE ARE DRIVING THESE VEHICLES THINKING THEY ARE FIXED WHEN THEY ARE NOT, THINKING WE ARE IN A SAFE VEHICLE AND WE ARE NOT BECAUSE FORD DOESN'T WANT TO HONOR THE RECALL. ITS RIDICULOUS HOW FORD IS DOING THIS AND NOT SAFE FOR DRIVERS. PLEASE HELP ME AND EVERYONE WHO HAS HAD THIS ISSUE WITH THE RECALL DEALING WITH THE TORQUE SENSOR GET REPLACED...THANK YOU. *TR