NHTSA Complaint #10817426 — 2014 SUBARU OUTBACK

AT APPROXIMATELY 29000 MILEAGE ON THE MY 2014 SUBARU OUTBACK, I WAS DRIVING ON THE HIGHWAY AND THE OIL LEVEL LAMP ILLUMINATED. I PULLED OVER AND CHECKED THE OIL LEVEL AND FOUND IT TO BE NOT READABLE ON THE DIPSTICK. I ADDED A QUART, WHICH BROUGHT THE LEVEL TO HALF. I THEN REPORTED TO THE DEALER, BEARDMORE SUBARU IN BELLEVUE, NE. THEY UPDATED THE SOFTWARE AND REPLACED THE OIL LEVEL SWITCH. THEY ALSO INITIATED A AN OIL CONSUMPTION TEST AND I HAVE TO RETURN IN 1200 MILES TO HAVE LEVEL RECORDED. HOWEVER, WHEN I LEFT THE DEALERSHIP, I CHECKED THE OIL A FEW WEEKS LATER (APPROX 400 MILES DRIVEN), WHILE THE ENGINE WAS COOL, AND NOTICED THE OIL LEVEL WAS WELL ABOVE THE FULL MARK. CLEARLY THEY OVERFILLED THE ENGINE. ADDITIONALLY, THE MECHANIC LEFT OPEN THE TOP OF THE COOLANT RESEVOIR (WHICH I DID NOT ASK THEM TO EVEN CHECK). I WILL BE CALLING THEM ON MONDAY TO REPORT THIS ISSUE.