NHTSA Complaint #10817370 — 1999 FORD ZX2 (ESCORT)

CONTROL MODULE PROCEDURES OK. SO IF THERE IS A PROGRAMMING PROCEDURE IF IT FAILS YOU HAVE THE NERVE TO THEN TELL ME YOUR GOING TO CHARGE ME 50 DOLLARS TO TELL ME THE PROCEDURE LET ME CALM DOWN. YOUR KIDDING RIGHT. THAT IS THE MOST RIDICULOUS THING I THINK I'VE EVER READ.YOUR AN AMERICAN COMPANY YOU OWE YOUR EXISTENCE TO THE AMERICAN PUBLIC OK SO MAYBE WE SHOULD ALL TELL YOU TO TAKE YOUR [XXX] UP PRODUCT THAT YOU [XXX] AND EXPECT TO CHARGE US FOR YOUR [XXX] AND STUFF IT UP YOUR [XXX] SERIOUSLY WHAT KIND OF CRAP ARE YOU PULLING YA KNOW WHAT IM GOING TO WRITE A LETTER TO THE COMPETITORS AND TELL THEM WHAT YOU TOLD ME ON YOUR WEB SIGHT "WE DIDN'T BUILD OUR PRODUCT PROPERLY BUT WE CAN TELL YOU THE PROCEDURE TO FIX IT BUT HEY UM WERE GONNA CHARGE YA 50 BUCKS CAUSE AH YOU TRUSTED US TO BUILD A QUALITY PRODUCT AND WE DIDN'T SO GIVE US MORE MONEY TO PAY FOR OUR MISTAKE AND WE WILL GIVE YOU THE PROCEDURE OF HOW TO FIX IT CAUSE WE DON'T GIVE A [XXX] ABOUT OUR PRODUCT JUST THE MONEY YOUR FOOLISH ENOUGH TO PAY FOR IT"IM SENDING IT TO DODGE,CHEVY=MAYBE AS CONSUMERS YOU WILL BE FORCED TO FIX YOU PRODUCT BECAUSE YA KNOW YA [XXX] AND MAYBE YOU SHOULD PAY US BACK FOR THE CRAP YOU SOLD US INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR