NHTSA Complaint #10817283 — 2011 VOLKSWAGEN CC

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10817283
Vehicle 2011 VOLKSWAGEN CC
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

A LITTLE OVER A MONTH AGO, I WAS LEAVING WORK AND CAME TO A STOP LIGHT. I ACCELERATED TO GO AFTER THE LIGHT TURNED GREEN AND THE CC STARTED TO ACCELERATE, AND THEN WITH NO WARNING, IT COMPLETELY LOCKED DOWN AND STALLED. I WAS ABLE TO CRANK IT BACK UP AND WENT HOME WITHOUT INCIDENT. THERE WERE NO WARNING MESSAGES, LIGHTS...ANYTHING TO INDICATE A PROBLEM. LATER THAT DAY, I TOOK MY DAUGHTER TO DANCE AND EXPERIENCED THE SAME ISSUE. I WAS ABLE TO TURN AROUND AND THE NEXT DAY WE PUT THE CAR IN THE SHOP. THE MECHANIC DETERMINED THAT IT WAS HAPPENING DUE TO AN OIL CAP NOT BEING PLACED IN RIGHT AFTER AN OIL CHANGE. THIS WAS FIXED, AND THE CAR PERFORMED OKAY FOR ABOUT A WEEK, AND THEN STALLED AGAIN; SAME CIRCUMSTANCE: MIDDLE OF TRAFFIC, AFTER A STOP, NO WARNING. THE CAR WENT BACK INTO THE SHOP. THIS TIME THE MECHANIC DETERMINED IT WAS SOMETHING TO DO WITH THE TURBO SEAL. THIS WAS 'FIXED'. CAR WAS RETURNED AND AGAIN WAS OKAY FOR ABOUT A WEEK. IT ONCE AGAIN STALLED. SAME CIRCUMSTANCE. THIS TIME, THE MECHANIC STATED HE DIDN'T KNOW WHAT WAS WRONG WITH IT. WE THEN TOOK THE CAR IN TO SOMEONE WHO SPECIALIZES IN VW. HE DETERMINED IT WAS A DEFECTIVE FUEL SENSOR. HE REPLACED THE SENSOR AND WE HAD THE CAR RETURNED TO US TODAY. IT DIED ON MY HUSBAND IN THE MIDDLE OF TRAFFIC. IT IS NOW BACK IN THE SHOP, BUT THE MECHANIC STATES HE HAS NO IDEA WHAT IS WRONG WITH IT; IT IS SHOWING NO ERROR CODES. I DON'T KNOW WHAT TO DO AT THIS POINT. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS TO BE COMMON IN VW CCS. HOW HAS THIS NOT BEEN A RECALL ISSUE? THIS IS EXTREMELY DANGEROUS; THERE IS NO WARNING WHEN IT COMPLETELY LOCKS DOWN. NOT TOO SAFE IN 5PM RUSH HOUR BUMPER TO BUMPER TRAFFIC.

Related Complaints for the 2011 VOLKSWAGEN CC

Other FUEL/PROPULSION SYSTEM Complaints

#11231084 TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AN...
#11190388 VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED....
#11115746 I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED...
#11102476 MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS T...
#11092273 I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THRO...

Recent Complaints for the 2011 VOLKSWAGEN CC

#11475774 AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag war...
#11384681 STEERING TL* THE CONTACT'S SON OWNS A 2011 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHEN HER SON STARTED THE VEHICLE, THE ...
#11231084 ELECTRICAL SYSTEM TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AN...
#11204802 ENGINE TIMING CHAIN TENSIONER
#11191490 ENGINE I WAS LEAVING THE STORE WHEN I NOTICED MY VEHICULAR WOULDN'T GO OVER 30 MPH. I PULLED INTO ANOTHER STORE TO ASSESS TH...
Check any vehicle history by VIN - Free vehicle history report