NHTSA Complaint #10816847 — 2014 CHEVROLET IMPALA FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10816847
Vehicle	2014 CHEVROLET IMPALA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 28, 2015
Date Filed	December 29, 2015
Mileage	29,845 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE 06,2015 (21,408 MILES). THIS VEHICLE HAS BEEN IN & OUT OF THE DEALERSHIP NUMEROUS TIMES BUT ISSUE CANNOT BE DUPLICATED UNLESS THE CHECK ENGINE LIGHT IS ON. NO CODES DISPLAYING. IT SEEMS THAT THE FUEL SYSTEM IS FAULTY AND THE VEHICLE WILL NEED A NEW FUEL PUMP OR SENSOR EVERY 12,000 MILES.

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