NHTSA Complaint #10816787 — 2012 DODGE CHARGER

I WAS DRIVING DOWN THE HIGHWAY WHEN THE 'BATTERY SAVER MODE' INDICATOR CAME ON AND I PRESSED THE OK BUTTON ON MY STEERING WHEEL. I DROVE HOME AND PARKED THE CAR. THE NEXT DAY UPON STARTING MY CAR THE INDICATOR DID NOT APPEAR WHEN STARTING THE AUTO. AS I LEFT MY HOUSE DRIVING IN NEIGHBORHOOD I NOTICED MY CARS TOUCHSCREEN WASN'T WORKING, THEN I HEARD A WHINING SOUND SO I BEGAN TO SLOW MY CAR DOWN. THE SERVICE TRANSMISSION LIGHT APPEARED ON MY DASH AND WITHIN SECONDS THE CAR STALLED WITHOUT THE ABILITY TO STEER OR BRAKE, THE CAR CAME TO REST IN THE MIDDLE OF THE STREET DEAD. THE ENTIRE ELECTRICAL SYSTEM WAS NOT PRESENT. I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO TOMBALL DODGE. UPON INSPECTION BY TOMBALL DODGE SERVICEMAN THE DIAGNOSIS WAS ALTERNATOR SHORTED THUS PUTTING THE CAR IN THE A STALLED STATE. I INQUIRED WITH THE SERVICEMAN ABOUT A RECALL NOTICE HE INDICATED THERE WAS NONE FOR MY CAR HOWEVER UPON DOING SOME RESEARCH I FOUND RECALL P60 P60 STATES: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL. IF THE ALTERNATOR FAILS, THE VEHICLE MAY STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. WHEN I CONTACTED CHRYSLER THEY STATED THAT MY CAR WAS NOT UNDER THAT RECALL BECAUSE I HAD A DIFFERENT ORDER NUMBER THEN WHAT WAS LISTED ON THE RECALL. HOWEVER, I WAS HAVING ALMOST IDENTICAL PROBLEMS AS WHAT WAS DESCRIBED IN THE RECALL NOTICE.