NHTSA Complaint #10816447 — 2008 TOYOTA AVALON

THE HIGH BEAM LIGHTS ARE KNOWN TO EXPLODE ON SOME 2008 AND 2010 MODELS. MY HIGH BEAM LIGHTS EXPLODED WITH 66,000 MILES ON THE VEHICLE. THIS PROBLEM HAPPENED WHILE MY VEHICLE WAS IN MOTION. I ROUTINELY DRIVE IN AN AREA WITH A HEAVY DEER POPULATION. I CANNOT SEE THESE HAZARDS AT NIGHT WITH OUT HIGH BEAMS. TOYOTA HAD AN EXTENDED WARRANTY ON THIS ISSUE (5 YEARS, 70,000 MILES). SINCE MY CAR IS OVER WARRANTY IN YEARS BUT NOT MILES, TOYOTA REFUSES TO REPLACE THE HEADLIGHT ASSEMBLIES. THEY ARE TELLING ME THE COST WILL BE OVER $2,000. I CONSIDER THIS A SAFETY HAZARD AND AM VERY UPSET THAT TOYOTA WILL NOT FIX THIS PROBLEM ON MY $40,000 TOP OF THE LINE TOYOTA. I AM FILING THIS COMPLAINT TO THE DOT, NTSB, AND ATTORNEY GENERAL. YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR