NHTSA Complaint #10812058 — 2016 RAM 2500 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10812058
Vehicle	2016 RAM 2500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 20, 2015
Date Filed	December 24, 2015
Mileage	1,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

PURCHASED A NEW RAM 2500 DIESEL. AFTER 1200 MILES, THE DIESEL EMISSION FLUID (DEF) GAUGE BECAME ERRATIC AND GAVE ME A MESSAGE THAT AFTER 200 MILES THE TRUCK'S MAXIMUM SPEED WOULD BE 5 MILES/HOUR. THE AM DEALER IN OLYMPIA, WA TRACED THE PROBLEM TO A COMPUTER MODULE. THIS MODULE IS ON NATIONAL BACKORDER WITH NO DELIVERY DATE IN SIGHT. I AM ON MY WAY TO ALASKA, AND AM STUCK IN OLYMPIA, WA FOR WHO KNOWS HOW LONG. THE TRUCK IS IN PERFECT WORKING ORDER, EXCEPT THAT IT IS PROGRAMMED TO STOP (OR GO 5MPH) AFTER 200 MILES UNLESS THE DEF PROBLEM IS FIXED.

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