NHTSA Complaint #10811516 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE CLUTCH AND TRANSMISSION, WHICH DID NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES BEFORE NOTIFICATION OF THE MANUFACTURERS RECALLS AND THEY HAD NOT BEEN ABLE TO REPLICATE THE FAILURE AND PROVIDE A REPAIR SOLUTION AFTER SEVERAL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE CLUTCH FAILING TO CHANGE OVER INTO THIRD GEAR AND THE VEHICLE HAD A STRONG HESITATION. THE VEHICLE ALSO RANDOMLY STALLED AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.