NHTSA Complaint #10811426 — 2013 DODGE JOURNEY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10811426
Vehicle	2013 DODGE JOURNEY
Component	STRUCTURE:BODY
Date of Incident	December 18, 2015
Date Filed	December 21, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHILE UNDER WARRANTY THE REAR PASSENGER AUTOMATIC DOOR LOCK STOPPED WORKING AND IT WAS REPLACED. AFTER THE WARRANTY EXPIRED THE PASSENGER AUTOMATIC FRONT DOOR LOCK STOPPED WORKING AND I PAID TO HAVE A NEW ONE INSTALLED. NOW THE DRIVERS SIDE REAR AUTOMATIC DOOR LOCK HAS STOPPED WORKING. WHEN THEY STOP WORKING THEY WILL NOT LOCK OR UNLOCK USING THE KEY FOB OR THE BUTTONS INSIDE THE CAR. EACH TIME THIS OCCURS THE ACTUATOR HAS TO BE REPLACED. SINCE KEEPING THE DOORS SECURELY CLOSED DURING A CRASH IS A MAJOR SAFETY ISSUE THIS NEEDS TO BE RECALLED.

Related Complaints for the 2013 DODGE JOURNEY

Other STRUCTURE:BODY Complaints

#11715809 — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11326449 — May 29, 2020 — TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACTIVE HEADR...

#11035914 — October 23, 2017 — TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACC...

#10854046 — April 7, 2016 — I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEA...

#10559277 — January 9, 2014 — ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HA...

Recent Complaints for the 2013 DODGE JOURNEY

#11715809 — SERVICE BRAKES — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11714378 — UNKNOWN OR OTHER — January 30, 2026 — We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blow...

#11700612 — AIR BAGS — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...

#11700612 — ELECTRICAL SYSTEM — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...

#11700612 — SERVICE BRAKES — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...