NHTSA Complaint #10810935 — 2005 SATURN ION

ABSOLUTELY ABYSMAL CUSTOMER SERVICE EXPERIENCE WITH ORANGE BUICK GMC ORLANDO. I HAD THEM DO TWO RECALLS ON MY '05 SATURN: THE IGNITION SWITCH (WHICH WAS GIVING ME PROBLEMS DUE TO THE PASSLOCK SYSTEM), AND THE ELECTRIC STEERING ASSIST (WHICH I'D HAD _ZERO_ PROBLEMS WITH PRIOR, IT WAS DONE AS A PRECAUTION). AFTER THE STEERING MOTOR WAS REPLACED, I STARTED HAVING INTERMITTENT POWER STEERING CODES ON STARTUP WITH NO ASSIST (TURNING THE CAR OFF THEN ON CLEARS IT). THEY REPLACED THE MOTOR AGAIN. PROBLEM STILL OCCURS. NOW THEY'RE SAYING THE STEERING COLUMN IS SUSPECT, IT'S NOT COVERED UNDER THE RECALL, AND THEY WON'T DO ANYTHING ABOUT IT. HOW FUNNY THAT THE COLUMN WOULD HAVE BEEN TOUCHED BY THEIR TECHS FOR BOTH THE MOTOR AND IGNITION REPLACEMENTS.