NHTSA Complaint #10810806 — 2007 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10810806
Vehicle	2007 TOYOTA SIENNA
Component	STEERING
Date of Incident	March 1, 2011
Date Filed	December 16, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

THE STEERING WHEEL MAKES A TICKING OR CLUNKING SOUND AS IT IS TURNED BACK AND FORTH OR WHEN A BUMP AFFECTS ONE OF THE FRONT TIRES WHICH NATURALLY MOVES THE STEERING WHEEL ONE WAY OR THE OTHER. THERE ALSO SEEMS TO BE EXCESSIVE "SLOP" IN THE STEERING WHEEL MOVEMENT. DEALER HAS LOOKED AT IT AND SAID IT IS A FAULTY "INTERMEDIATE STEERING SHAFT" AND IT NEEDS TO BE REPLACED. THIS IS A KNOWN TOYOTA ISSUE WITH OTHER MODELS (2004-2011?). THERE ARE TWO U-JOINTS ON THE INTERMEDIATE SHAFT. ONE OR BOTH OF THEM IS WEARING OUT, CAUSING THE SOUND AND EXCESSIVE PLAY. THIS IS A DESIGN ISSUE AFFECTING THE STEERING WHEEL OF A MOTOR VEHICLE. I THOUGHT I SHOULD RECORD THIS COMPLAINT.

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