NHTSA Complaint #10810141 — 2008 SCION TC

I HAVE AN 08' TOYOTA SCION TC THAT IS BURNING OIL AT AN ABNORMAL RATE. I BROUGHT MY CAR TO THE TOYOTA DEALERSHIP WHERE THEY TOPPED OFF MY OIL AND TAPED THE DIPSTICK DOWN AND TOLD ME TO BRING IT BACK AFTER I DRIVE IT ABOUT 1200 MILES. I WENT BACK TO THE DEALERSHIP AT 1200 MILES AND AFTER WAITING HOURS FOR THEM TO CHECK THE OIL ONLY FOR THEM TO COME OUT AND TELL ME EVERYTHING WAS OKAY. I ASKED THEM IF THERE WAS ANY OIL LOSS AND I WAS TOLD THAT IT'S NORMAL FOR OLDER ENGINES TO BURN OIL. NOT IN MY BOOK, NOT FOR ANY VEHICLE. I KNOW PEOPLE WHO HAVE HAD THEIR TOYOTA FOR MORE THAN 15 YEARS AND NEVER HAD THAT PROBLEM. SOMEONE WITH OVER 200,00 MILES ON THEIR TOYOTA AND NEVER HAD THAT PROBLEM. I DON'T THINK HAVING THE OIL LIGHT COME ON BEFORE THE NEXT SCHEDULED MAINTENANCE IS NORMAL. BUT I'M A 26 YEAR OLD FEMALE SO WHAT DO I KNOW RIGHT? I KNOW THAT IT'S NOT NORMAL. THIS HAS BECOME SUCH AN INCONVENIENCE THAT ALL I WANT IS THE PROBLEM FIXED. FOR THEM TO TAKE APART MY ENGINE AND REPLACE THE [XXX] PISTONS SO I DON'T HAVE TO WORRY ABOUT CHECKING MY OIL EVERY COUPLE OF WEEKS. TOYOTA IS RESPONSIBLE FOR THIS MISTAKE AND I WOULD LIKE IT FIXED IF THEY WANT ME TO STAY A TOYOTA CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR