NHTSA Complaint #11180302 — 2008 SCION TC ENGINE

Complaint Details

ODI Number	11180302
Vehicle	2008 SCION TC
Component	ENGINE
Date of Incident	June 1, 2016
Date Filed	February 15, 2019
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, EVEN BETWEEN OIL CHANGES. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THERE WAS AN UNKNOWN SAFETY CAMPAIGN THAT EXPIRED IN JUNE OF 2015. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE USED IN JUNE OF 2015 AND WAS NOT NOTIFIED OF THE CAMPAIGN. THE MANUFACTURER STATED THAT THE NOTICE WAS PROBABLY MAILED TO THE PREVIOUS OWNER. THE CONTACT CONTESTED THAT THIS WAS NOT HIS FAULT. THE MANUFACTURER PROMISED THAT THEY WOULD RESEARCH THE MATTER, BUT THEY STILL WOULD NOT COVER THE REPAIRS. WHEN THE CONTACT WENT TO HAVE THE VEHICLE'S OIL CHANGED AT AN INDEPENDENT MECHANIC, HE WAS DENIED SERVICE BECAUSE THE VALVE GASKET COVER EXPLODED AND NEEDED TO BE REPAIRED IMMEDIATELY. AS A RESULT, OIL SPILLED ALL OVER THE FRONT END OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.

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