NHTSA Complaint #10809954 — 2012 NISSAN ALTIMA

I WAS DRIVING MY 2012 NISSAN ALTIMA ON A BUSY 4 LANE ROAD. I WAS IN THE TURNING LANE WHEN MY CAR REFUSED TO ACCELERATE. I HAD POWER AND THE ENGINE REVVED WHEN I PUSHED ON THE PEDAL, BUT THE CAR WOULD NOT MOVE. I PUT THE CAR IN PARK, SHUT IT OFF AND RESTARTED IT. THE CAR THEN JERKED ITS WAY THROUGH THE INTERSECTION. A FEW HUNDRED MORE YARDS AND IT STOPPED AGAIN IN THE MIDDLE OF THE ROAD. I RESTARTED MULTIPLE TIMES BUT IT WOULD NOT MOVE. I HAD IT TOWED TO MY MECHANIC AND I WAS TOLD IT WAS A FAILED CVT TRANSMISSION. I CALLED NISSAN AMERICA TO SEE IF THEY WOULD HELP, AND THEY SAID TOW IT TO A NISSAN DEALERSHIP AND THEY WOULD REVIEW IT AND SEE IF THEY WOULD HELP. I CONTACTED NISSAN AND THEY SAID MY CVT TRANSMISSION FAILED AND THAT IT WAS OUT OF WARRANTY. IT WILL COST OVER $4000 TO REPLACE IT. THIS IS A DANGEROUS EVENT. I DID NOT KNOW WHEN I BOUGHT THE CAR ABOUT THE PROBLEMS NISSAN HAS HAD WITH THESE TRANSMISSIONS. AFTER A WEEK OF WAITING, NISSAN AMERICA CAME BACK AND SAID THEY WOULD NOT HELP. THEY WOULD NOT OFFER A REASON WHY. I ASKED ABOUT THE FACT THAT THE CVT TRANSMISSIONS HAD SO MANY PROBLEMS THAT NISSAN RETROACTIVELY DOUBLED THE WARRANTY ON MODELS BEFORE 2010, WOULD THEY DO THAT FOR MY 2012. I WAS TOLD NO. I ASKED TO SPEAK WITH A MANAGER AND I WAS REFUSED, SAYING THE REVIEW PROCESS IS COMPLETE. I AM LUCKY THAT I WAS NOT INVOLVED IN AN ACCIDENT CONSIDERING WHAT HAPPENED. I AM ANGRY THAT THIS DANGEROUS SITUATION OCCURRED. AND I AM FRUSTRATED THAT AFTER SUGGESTING THEY MIGHT HELP, NISSAN WASTED ANOTHER WEEK OF MY TIME, WHEN I COULD HAVE GOTTEN IT FIXED BY MY MECHANIC, INSTEAD OF BRINGING IT TO A DEALERSHIP.