NHTSA Complaint #10809892 — 2004 FORD EXPLORER VISIBILITY/WIPER

Complaint Details

ODI Number	10809892
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	December 13, 2015
Date Filed	December 13, 2015
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WAS DRIVING ON THE ROAD ALMOST TO MY PARENTS HOUSE WHEN I HEARD AN EXPLOSIVE SOUND. I LOOK IN MY MIRROR TO DISCOVER THAT MY REAR WINDSHIELD HAD EXPLODED. AT FIRST I THOUGHT A ROCK HAD HIT IT BUT WHEN I GOT OUT I DISCOVERED THAT THE HYDRAULIC ARMS HAD EXPANDED AND PUSHED OUT THE SIDES OF THE HATCH, WHICH RESULTED IN THE SHATTERING OF THE WINDSHIELD. MY CHILDREN WERE IN THE CAR BUT FORTUNATELY THE GLASS ONLY EXPLODED INTO THE BACK OF THE CAR AND NOT INTO THEIR SEATS.

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