NHTSA Complaint #10809843 — 2014 DODGE JOURNEY

HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRANSPORTATION. I DO NOT THINK IT IS APPROPRIATE FOR A COMPANY TO KNOWINGLY ALLOW ANYONE ESPECIALLY CHILDREN TO DRIVE AROUND IN A DEFECTIVE VEHICLE THAT CAN AT ANY GIVEN MOMENT CAUSE SERIOUS INJURY OR EVEN DEATH WITHOUT PROVIDING AN ALTERNATIVE UNTIL THE PROBLEM CAN BE FIXED. I AM VERY UPSET AND AM CONSIDERING LOOKING INTO GETTING A LAWYER TO DEFEND MY RIGHTS AS A CONSUMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR