NHTSA Complaint #10809711 — 2015 CHRYSLER 200

THE POWER DISTRIBUTION CENTER (PDC), SHIFTER, PARKING BREAK, TRANSMISSION WIRE, POWER TRAIN, AND ENGINE STOPPED WORKING ON 12/05/15. THE CARE COMPLETELY SHUT DOWN. I HAD IT TOWED TO A LOCAL DEALER ON 12/7/15. THE WORKED ON IT ALL WEEK THROUGH 12/10/15. THE CALLED ME AND TOLD ME EVERYTHING WAS FIXED. I CAME TO PICK IT UP, AND I DROVE IT BACK TO WORK, TO THE STORE, THEN BACK HOME WHERE IT WAS PARKED OVER NIGHT. I WAKE UP THIS MORNING TO GO TO WORK AND DROP MY GIRLS OFF AT SCHOOL AND THE SAME THING HAPPENS. THE CAR WILL NOT START, THE BRAKE IS TIGHT, THE SYSTEM IS NOT DETECTING MY KEY FOB, AND THE CARE JERKS A LITTLE BIT AND THEN DIES. THE DASH WILL COME ON BUT THE CARE WILL NOT SHIFT OUT OF PARK. I HAVE IT TOWED BACK TO THE DEALERSHIP AND THEY TELL ME "IT WORKED LAST YESTERDAY ONCE WE FINISHED REPAIRS.' I'M FRUSTRATED AND MADE BECAUSE I ONLY RECEIVED NOTIFICATION THAT 2 WEEKS AGO THAT MY CAR WAS UP FOR A RECALL. THEN THE DEALER'S SERVICE DEPARTMENT TELL ME IT'S UNDER 2-3 RECALLS. MY INSURANCE WILL PROVIDE A RENTAL CAR. HOWEVER, SINCE THIS IS MECHANICAL AND NOT DUE TO AN ACCIDENT I CAN'T GET A RENTAL. I CALL THE DEALER TO REQUEST A LOANER CAR, AND THEY TELL ME THAT CHRYSLER ONLY PROVIDES THEM WITH FIVE LOANER CARS, AND THEY ARE CURRENTLY BEING USED FOR HIGHER PRIORITY CUSTOMERS WHO MAJOR ENGINE OR TRANSMISSION PROBLEMS. IF I READ THIS ONE RECALL CORRECT, ONE OF THE ISSUES CAN CAUSE ME TO HURT MYSELF OR OTHERS IN A BAD ACCIDENT IT THIS ISSUE IS NOT CORRECT. TO TOP IT OFF THEY WON'T EVEN PROVIDE ME WITH A LOANER CAR UNTIL THEY FIX A PROBLEM THAT WAS CAUSED IN THE MANUFACTURING PROCESS. CHRYSLER TELLS ME THAT THEY DON'T USUALLY REPLACE CARS, AS THEY PROBABLY WILL ONLY MAKE REPAIRS TO FIX THE PROBLEM. THE DEALER HERE TELLS ME THAT THE RECALLS WERE MADE IN FEBRUARY 2015. WHY WASN'T I NOTIFIED UNTIL RECENTLY. I COULD HAVE SERIOUSLY INJURED MYSELF AND MY FAMILY. VERY UNHAPPY!