NHTSA Complaint #10808943 — 2015 DODGE DART

I PURCHASED THE CAR THE LAST WEEK OF FEBRUARY. I BEGAN HAVING CAR PROBLEMS IN MID MARCH. I CALLED THE DEALERSHIP AND WAS SCHEDULED TO COME IN FOR SERVICE. WAS TOLD THE SOFTWARE NEEDED TO BE UPDATED. GOT CAR BACK AND IT STOPPED ON ME TWICE AND HAD TO BE TOWED TO THE DEALERSHIP. IN MAY I WAS GIVEN A LOANER CAR AND WAS TOLD MY OIL CONSUMPTION WAS BAD. RECEIVED CAR BACK IN JUNE AND CAR WAS REPOSED FOR NONPAYMENT. I GOT CAR OUT AND IT STOPPED AGAIN. IN JULY THE DEALERSHIP THEN GAVE ANOTHER LOANER AND TOLD ME MY CAR WILL BE A CHRYSLER BUYBACK. FROM JULY TO SEPTEMBER NEVER HEARD ANYTHING FROM CHRYSLER TILL SEPT 24 ADVISING ME TO GO TO THE DEALERSHIP TO CHOOSE ANOTHER VEHICLE. DEALERSHIP DID NOT KNOW WHAT I WAS TALKING ABOUT SO WE CONTACTED CHRYSLER TO GET A CLEAR UNDERSTANDING OF WHAT NEEDS TO BE DONE. WAS TOLD TO CHOOSE A CAR AND THEY WOULD TAKE CARE OF THE REGISTRATION AND THE PAPER WORK. DROVE THE 2015 JEEP RENEGADE FOR ALMOST A MONTH AND I CHECKED IN WITH THE DEALERSHIP ONCE A WEEK TO FIND OUT IF THE PAPERWORK WAS COMPLETE. FIRST WEEK OF NOVEMBER WAS TOLD BY DEALERSHIP TO BRING BACK THE JEEP AND MY 2015 DART WAS REPAIRED. I WAS TOLD TO REGISTER THE DODGE DART AND THEN I COULD GET THE JEEP BACK.