NHTSA Complaint #10808860 — 2012 FORD FIESTA

I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015