NHTSA Complaint #10808769 — 2008 FORD ESCAPE

I WAS DRIVING AROUND A CORNER (ON A RESIDENTIAL STREET) GOING ABOUT 20 MILES PER HOUR AND THE POWER STEERING WENT OUT AND I ALMOST RAN INTO A BRICK MAILBOX--WHEN IT WENT OUT, A YELLOW WRENCH LIGHT CAME UP ON THE DASHBOARD. I HAD TO HAVE THE CAR TOWED BECAUSE THE STEERING WAS COMPLETELY LOCKED UP AND THE CAR WAS NOT DRIVEABLE. BASED ON MY DISCUSSION WITH THE REPAIR SHOP, THIS IS RELATED TO NHTSA CAMPAIGN #14V-284 -- FORD RECALL #14S05. THE REPAIR SHOP (MIDAS) SAID IT WAS A FAULTY TORQUE SENSOR AND INDICATED THAT IT WOULD NEED TO BE REPLACED AT A COST OF $889.30. I HAD THE REPAIR MADE, BUT I HAD TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH FORD BECAUSE THEY HAD TO DO SOFTWARE UPDATES BECAUSE THE STEERING WASN'T COMPLETELY RIGHT AFTER THE FIRST REPAIR. THE VEHICLE HAS 133,700 MILES ON IT.