NHTSA Complaint #10808303 — 2015 FORD MUSTANG

AT ABOUT 2000 MILES I NOTICED THE STEERING TENDING TO PULL TO THE LEFT PREVENTING THE CAR FROM GOING STRAIGHT DOWN THE ROAD. IT APPEARS TO HAPPEN ON ANY ROAD SURFACE AND WAS INTERMITTENT. THE DEALERSHIP SUGGESTED THE MUSTANGS STEERING IS VERY SENSITIVE AND WAS RESPONDING TO ROAD CONDITIONS. THEY DEFLATED THE TIRES AS WELL AS CONDUCTING A DIAGNOSTIC. AS TIME PASSED THE CONDITION WORSENED AND DEVELOPED TO THE RIGHT AS WELL AS THE LEFT. IN ADDITION THE CAR DEVELOPED A CLUNK NOISE WHEN THE WHEELS WERE TURNED HARD LEFT OR RIGHT, ALSO INTERMITTENT. MY DEALER CHECKED IT OUT, SAW THE PULLING TO THE RIGHT AS THE TECHNICIAN ROAD WITH ME, AND COMPLETED AN ALIGNMENT. THEY WERE UNABLE TO REPRODUCE THE ISSUE BUT I EXPERIENCED IT AS I DROVE IT OFF THE LOT FOLLOWING THEIR "REPAIR." IT CONTINUES TO HAPPEN AND REQUIRES CONSISTENT ATTENTION TO ENSURE THAT WHEN THE STEERING GOES AWRY IT CAN BE CORRECTED. THE LAST REPAIR WAS 12/2 AND 12/3 AND THE CAR CONTINUES TO MANIFEST THE SAME PROBLEM. THE DEALERSHIP INSISTS THAT THERE IS NOTHING WRONG WITH THE VEHICLE THAT THEY CAN DETERMINE. I INTEND TO CALL THE FORD COMPANY.