NHTSA Complaint #11474947 — 2015 FORD MUSTANG

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 55 MPH, the steering wheel seized. There was no warning light illuminated. The contact depressed the brake pedal and stopped the vehicle. The contact was unable to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the electronic steering gear assembly needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The dealer advised the contact to bring the vehicle in to be repaired at her expense. The vehicle was not repaired. The failure mileage was approximately 65,000.