NHTSA Complaint #10808284 — 2007 CADILLAC CTS

GOOD EVENING, I AM A OWNER OF CTS 2008 , REGISTRATED IN ITALY . IN THIS MOMENT I AM IN ROMANIA. THE CAR HAVE 65.000 MILES, AND IN CADILLAC SERVICE HERE ( ROMANIA ), I HAVE AN ERROR WICH IS P0008 ( CHAIN CHAMBER ). THE SERVICE TOLD ME IS NOT POSSIBLE FOR THEM TO COVER WITH THE GUARANTEE THIS CHANGE OF CHAIN CHAMBER . EVERYBODY , ON CADILLAC FORUM , HAVE TOLD ME THE MUST CHANGE FREE OF CHARGE , BECAUSE THIS PROBLEM COVER 10 YEARS OF WARRANTY FOR NEXT : SPECIAL COVERAGE 11340 AND SPECIAL COVERAGE 14582 , I DON T KNOW EXACTLY WICH IS ! I ATTACH YOU WHAT THE FORUM FRIENDS, HAVE TOLD ME : IS A RECALL SERVICE, AND YOUR SERVICE FROM ROMANIA HAVE TOLD ME, I MUST PAY FOR THIS . WHAT I DOING PLEASE.? MARIUS, HERE IS THE RECALL LETTER FROM GM, IT STATES GLOBAL WARRANTY MANAGEMENT SYSTEM 11340C: SPECIAL COVERAGE ADJUSTMENT - TIMING CHAIN WEAR - (NOV 5, 2012) SUBJECT: 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR ALSO IF YOU OWN A CADILLAC HERE ALL THE CADILLAC DELALERS, THEY TELL YOU ARE NOT INFORMED WITH THIS BULETIN 11340. IT S NOT NORMAL TO NOT COVER ALL THE CAR ALL OVER THE WORLD. WHY THEY SELL ABROAD USA, IS ARE NOT ISSUE GUARANTEE FOR WHAT THEY SAYING ? WHERE I NEED TO REPORT THAT PROBLEM ?. ALL THE TIME THE CADILLAC SERVICE FROM ROMANIA, TELL ME GM , NOT PAY FOR THAT. IS AVAILABLE ONLY FOR USA CITTIZEN? WAITING FOR YOUR KINDLY REPLY PS I HAVE WRIGHT A CADILLAC NUMBER AND HAWAI STATE. BUT IS IMPORTANT TO KNOW WHAT S HAPPEND IN EUROPE WITH THE GM DEALEARS . THEY SELL AND TAKE MONEY FOR TEHNICAL REWIEV. THAT S ALL . IN REST NOT COVER THE GUARANTE FOR THEM PROBLEMS . IS NOT NORMAL. I WILL WRITTE EMAILS ALSO FOR NEWSPAPERS IN USA.